Terms & Conditions
1. Acceptance of Terms
By booking a stay or using the services at Palazzo Zafferano, you agree to comply with these Terms & Conditions. Failure to comply may result in cancellation of your booking or refusal of service.
2. Booking and Payment
- Guests must provide accurate information at the time of booking.
- Full payment or an advance may be required to confirm the reservation.
- Any outstanding amounts are payable upon check-in.
3. Check-In/Check-Out Policy
- Check-in is available from 2:00 PM, and check-out is until 12:00 PM.
- Early check-in or late check-out requests are subject to availability and may incur additional charges.
4. Cancellation Policy
For information on cancellation fees and timelines, refer to our Refund & Cancellation Policy.
5. Guest Conduct
Guests are expected to conduct themselves in a respectful manner. Palazzo Zafferano reserves the right to remove any guest who violates hotel policies or creates a disturbance for other guests.
6. Liability
Palazzo Zafferano is not responsible for any loss or damage to personal property. Guests are advised to use the provided safety deposit boxes.
7. Privacy
By using our services, you consent to the use of your personal information as outlined in our Privacy Policy.
8. Amendments
Palazzo Zafferano reserves the right to amend these Terms & Conditions at any time. Updates will be posted on our website.